Project Coin fan project – Privacy Policy
What information does this site collect from website visitors?
Project Coin collects information that visitors provide directly through website forms, account registration, and contact submissions. This includes names, email addresses, postal addresses, telephone numbers, and enquiry details.
The website automatically collects technical information including IP addresses, browser types, device information, operating systems, and referring websites. This data is gathered through cookies, web beacons, and server logs during normal website operation.
Project Coin records user interactions with website content including pages visited, time spent on pages, links clicked, and downloads accessed. This behavioural data helps improve website functionality and user experience.
How does Project Coin use personal information?
Project Coin uses personal information to respond to enquiries about gaming machines, spare parts, technical support, and business services. Contact details enable communication regarding product availability, pricing, and delivery arrangements.
The company processes personal data to fulfil orders for gaming equipment, arrange installations, provide technical support, and process payments. This includes sharing relevant information with delivery companies and payment processors.
Project Coin analyses website usage data to improve site performance, identify popular content, and enhance user navigation. This analysis helps optimise website functionality and identify technical issues.
What cookies does Project Coin use on its website?
Project Coin uses essential cookies that enable basic website functionality including user sessions, security features, and form submissions. These cookies are necessary for website operation and cannot be disabled.
The website employs analytics cookies that collect information about website usage including page views, visitor numbers, traffic sources, and user behaviour patterns. These cookies help improve website performance and content.
Marketing cookies may track visitor preferences to display relevant content and advertisements about gaming machines and related services. These cookies enable personalised content delivery based on user interests.
Who does Project Coin share personal information with?
Project Coin shares personal information with service providers that support website operations including hosting companies, email services, payment processors, and technical support providers. These companies process data solely for specified purposes.
The company may share customer information with delivery companies, installation engineers, and technical specialists when fulfilling orders for gaming equipment. This sharing is limited to information necessary for service provision.
Project Coin does not sell personal information to third parties. The company does not share customer data with marketing companies or advertising networks without explicit consent.
How long does Project Coin retain personal information?
Project Coin retains enquiry information for two years from the date of last contact to enable follow-up communication about products and services. Contact details are deleted after this period unless ongoing business relationships exist.
Customer information related to purchases is retained for seven years to comply with accounting requirements and warranty obligations. Technical support records are maintained for three years to assist with future service requests.
Website usage data and analytics information is retained for 26 months to enable trend analysis and website improvement activities. Cookie data expires according to the specific timeframes set for each cookie type.
What rights do individuals have regarding their personal information?
Individuals have the right to request access to personal information held by Project Coin. The company will provide details of data processing activities and copies of personal information within one month of verified requests.
Data subjects can request correction of inaccurate personal information or completion of incomplete records. Project Coin will update records promptly following verification of identity and supporting documentation.
Individuals may request deletion of personal information where there is no legal requirement for retention. The company will comply with erasure requests unless data is needed for legal, accounting, or warranty purposes.
How does Project Coin protect personal information?
Project Coin implements technical security measures including encrypted data transmission, secure server hosting, and regular security updates. Website forms use SSL encryption to protect information during submission.
The company employs administrative safeguards including access controls, staff training on data protection requirements, and regular review of data processing activities. Personal information is accessed only by authorised personnel.
Project Coin maintains physical security measures for servers and data storage systems including restricted access, environmental controls, and backup procedures to prevent data loss or unauthorised access.
Does Project Coin transfer personal information internationally?
Project Coin primarily processes personal information within the United Kingdom using UK-based service providers and hosting systems. Data processing activities are conducted in accordance with UK data protection legislation.
Some website services may involve data processing in the European Economic Area by service providers that comply with adequate data protection standards. These transfers are governed by appropriate safeguards and legal agreements.
The company does not routinely transfer personal information to countries outside the UK and EEA. Any necessary transfers are conducted with appropriate legal protections and individual consent where required.
How does Project Coin handle marketing communications?
Project Coin sends marketing communications only to individuals who have provided consent or where legitimate business interest exists based on previous enquiries or purchases. Marketing emails include information about gaming machines, technical updates, and industry developments.
All marketing communications include clear unsubscribe options that enable immediate removal from mailing lists. The company processes opt-out requests within 48 hours of receipt.
Project Coin does not share customer contact details with third-party marketing companies. The company does not send unsolicited marketing communications to purchased contact lists.
What should visitors know about third-party websites?
The Project Coin website may contain links to supplier websites, manufacturer sites, and industry resources. These external websites have their own privacy policies and data processing practices.
Project Coin is not responsible for the privacy practices of linked websites. Visitors should review the privacy policies of external sites before providing personal information.
Social media plugins and embedded content from third-party providers may collect user information according to their respective privacy policies. These services operate independently of Project Coin’s data processing activities.
How can individuals contact Project Coin about privacy matters?
Privacy enquiries should be directed to Project Coin’s data protection contact at the registered business address. The company will respond to privacy-related questions and requests within one month of receipt.
Individuals can submit data protection requests by post or email with appropriate identity verification. Project Coin requires proof of identity before processing access, correction, or deletion requests.
Complaints about data processing activities can be directed to the Information Commissioner’s Office in addition to contacting Project Coin directly. The company will cooperate with regulatory investigations and implement required improvements.
When was this privacy policy last updated?
This privacy policy was last updated in July 2025 to reflect current data processing practices and legal requirements. Project Coin reviews privacy practices regularly and updates this policy as needed.
Significant changes to privacy practices will be communicated through website notices and direct communication to registered users. The company maintains previous versions of privacy policies for reference purposes.
Continued use of the Project Coin website following policy updates constitutes acceptance of revised privacy practices. Users are encouraged to review privacy policy updates when notified of changes.